Home english
Basket & check out
Legal Notice
Privacy Policy
Terms & Conditions
Right to Withdrawl

Right to Withdrawl

Your right to withdrawal does not apply
to DVDs with a broken seal and the seal has been broken by you or to digital content which is supplied other than on a tangible medium, if you have expressly consented to delivery in such way and acknowledged that there would be no right to withdrawal.


You may withdraw your order
by notifying us within 14 days from the day that you received the ordered product. You must then send us a withdrawal notification containing your name, address, e-mail address, the order number and a specification of which products that the withdrawal relates to, for example by using the web form below. You must then also, immediately and within 14 days from the date of the withdrawal notification, return the withdrawn products to us at your expense. You are responsible for the condition of the products during the shipment back to us and we therefore strongly recommend that you send these well packaged, in good condition and in their original box and/or packaging.

When an order is withdrawn by you, we will refund the price that you have paid for the products withdrawn, including any shipping costs for standard delivery to you (meaning the cheapest available method of delivery so you will not get a refund for extra costs due to that you have opted for express delivery or something similar). From the amount to be refunded we will however deduct any depreciation in value of the products if such depreciation is due to that you have handled them to a greater extent than necessary to determine their function or characteristics. Shipping costs are further only refunded if the withdrawn products form a whole order and are therefore not refunded if you cancel only parts of an order. We will pay the amount to be refunded as soon as possible and within 14 days of the withdrawal notification. We will however delay the payment until we have received the withdrawn products or proof that they have been sent to us (certificate of delivery). The refund will be paid with the same payment method that you used to pay the withdrawn products unless otherwise agreed.


Sample withdrawal form
(If you want to withdraw from the contract, please fill out this form and return it to us.)

mec film
Emdener Strasse 48d
10551 Berlin
Telefax: +49-30-66766699
E-Mail: info@mecfilm.de

I/we(*) hereby withdraw from the contract concluded with me/us(*) for the purchase of the following goods(*)/the provision of the following service(*)



Ordered   on   ________________________   (*)     

received   on   ________________________   (*)

Name of the consumer(s)  _____________________________

Address of the consumer(s)





Date                        Signature of the consumer(s) (only for notice on paper)

(*) Cross out what does not apply.

Copyright - Mecfilm 2002- 2020
Diese Seite bookmarken